Network Engineer

WHY YOU WANT TO WORK FOR DIRECT COMMUNICATIONS:

Be part of a great team focused on bringing the best internet to SE Idaho with AMAZING benefits such as health/dental/vision care insurance for $1/month, up to 6% 401K match, company-paid life insurance and short-term disability, generous paid time off, 10 observed holidays, tuition reimbursement program and much more!  

POSITION DESCRIPTION:

This position is responsible for all network aspects related to our telecommunication and internet service provider (ISP) operational infrastructure. This includes responsibilities for wired, wireless, unified communications, network security, remote access, and computer infrastructure services. The incumbent is responsible for strategic planning, architecture, design, implementation, and operations of these services throughout the company. Install, configure, and manage all LAN/WAN and Telco/ISP network equipment. Provide enterprise desktop, server (VMs), and software support. Assist with planning, designing, and optimizing the network. Maintain network documentation and configuration backups. Monitor systems for trouble and proactively resolve and document issues. Point of contact for other providers and vendors. Primary technician for special circuit configuration and troubles. After hours support and maintenance activities as needed. Some travel may be required.

SCHEDULE & QUALIFICATION EXPECTATIONS

• Regular hours are Monday – Friday from 8 AM to 5 PM with some after hours support required.
• Any combination of education and training equivalent to possession of an Bachelor’s degree in computer science, information systems or other related areas. CCNA or CCNP certifications a plus
• Eight years of experience supporting LAN/WAN and Telecommunications networks
• Working knowledge of DWDM, BGP, OSPF, voice switching, VoIP, VPN
• In-depth knowledge of TCP/IP, routers, switches, VLANs, network cabling, FTTH, DSL
• Familiarity with MPLS, Segment Routing, EVPN, Pseudowire
• Ability to install and troubleshoot DC power systems preferred
• Standard Driver’s License.  Has and can maintain good driving record
• Must pass a drug screening

REQUIRED SKILLS:

• Technical Learning Agility: Picks up on technical things quickly, enjoys the challenge of learning, adapts quickly when facing new problems.
• Quality Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions, sees hidden problems and takes action to solve, looks beyond the obvious and doesn’t stop at the first answers.  Make good decisions based on analysis, wisdom, experience and judgment.
• Action Oriented: works hard with enthusiasm and energy with little supervision, self-motivating and driven for results, uses time effectively and efficiently, follows direction given, provides necessary information to those who need it, gives priority to administrative functions
• Customer Focused: Dedicated to meeting the expectations and requirements of internal and external customers, acts with customers in mind, does not walk away until an issue is resolved.
• Communications: professional and courteous, good listening skills, composed in uncomfortable or stressful situations, relates well to all types of people.

BENEFITS:

• Health/Dental/Vision Insurance for $1/month
• Tele-Health Services
• Preventative Wellness Programs
• 401(k) with 6% Company matching
• Generous paid time off (prorated 14 days in year 1 and earning more each year)
• 10 observed/paid holidays
• Company-paid life insurance – Basic Life & Accidental Death and Dismemberment
• Company-paid short term disability
• Long term disability
• Tuition Reimbursement Program (professional and personal)
• Voluntary Flex Spending for Medical and/or Daycare
• Voluntary Supplemental Group Term Life Insurance
• Voluntary Accident Insurance
• Voluntary Critical Illness Insurance
• Free internet if you live within our service footprint
• On-the-job training

Direct Communications is an Equal Opportunity Employer and provider.