PURPOSE
This person is responsible for the overall design of the application and mapping the business requirements to systems/technical requirements. Provides technical guidance to the business unit and assists account managers in pre-sales activities.
DUTIES AND RESPONSIBILITIES
- Supports sales productivity and deals with process flow by handling complex solutions.
- Reviews the current status of client technology processes while planning and modifying solution configurations to meet client requirements
- Proactively scopes the technical solution required to address customer requirements, assesses customers met and unmet needs, and recommends solutions that optimize value for both the customer and the company.
- Articulates technology and product positioning to both business and technical users
- Collaborates with sales, technical support, and service resources to ensure proposed deals include technical solutions that address customer pain points, and are appropriately supported by key customer technical decision-makers.
- Provides coaching and professional development to Engineers to enhance their solution strategy, technical acumen, and technical sales skills.
- Completes required training, development and certification objectives within the assigned time frame.
- Performs any other duties that may be assigned as needed.
QUALIFICATIONS
Minimum Education
Graduate of any four- or five-year collegiate course preferably in the field of Engineering or Information and Communication Technology
Minimum Experience/Training
- With at least 2 years of work experience as a Solutions Architect or 3 years as pre-sales engineer
- Extensive knowledge of LAN and WLAN infrastructure
- Has a good understanding of cybersecurity concepts and measures
- Excellent ability to communicate technical information to lay persons, especially in management
