Job Summary:
We are seeking an experienced and motivated Sales Leader with a passion for driving team performance and ensuring compliance. This is a hands-on role, requiring direct involvement in sales activities, as well as building and leading a high-performing team of setters and closers in both Australia and the US. The Sales Leader will create standard operating procedures, set performance targets, analyse data to optimise processes, and ensure team delivery stays on track. The ideal candidate will have strong B2C experience, expertise in selling high-ticket digital products, and a deep understanding of digital sales funnels.

Key Responsibilities:

• Develop Sales Strategy: Design and implement sales strategies that drive high-ticket sales conversions for digital products, optimising the process across both Australian and US markets.
• Recruit & Build Team: Recruit, hire, and train a high-performing sales team of setters and closers across Australia and the US. Lead, coach, and mentor the team to foster a culture of high performance.
• Team Coaching & Day-to-Day Operations: Implement a structured training / coaching process, including daily workshops & 1:1’s with the team. Constantly review not only the outputs but also the inputs driving the results & ensure the activities that lead to success are continuously optimised.

• Direct Sales Work: Participate in sales activities, including setting and closing calls, to gain a deep understanding of the process and ensure a smooth transition from agency to in-house operations.
• Tech Stack Management: Utilise key tools such as OnceHub, HubSpot, Zoom, and Kixie to manage leads, scheduling, and team communications. Optimise these platforms to drive team efficiency and performance.
• Data Analysis & Optimisation: Regularly analyse sales data to identify areas for improvement and opportunities for optimisation. Use data insights to guide strategy adjustments and process enhancements.
• Compliance & Delivery: Ensure that the team remains compliant with all internal processes and that sales targets and objectives are consistently met. Maintain oversight of the team’s performance and delivery standards.
• SOP Creation: Develop and maintain standard operating procedures (SOPs) for the sales process to ensure consistency, efficiency, and scalability.
• Performance Management: Set clear performance goals for the team, monitor individual and collective progress, and provide ongoing feedback and coaching. Implement improvement plans when necessary.
• Support Closing: Step in as a backup closer during high-demand periods or for complex sales, ensuring high ticket conversion rates are consistently achieved.
• Reporting & Analysis: Prepare regular reports on sales performance, compliance, and optimisation opportunities for the executive team.

Qualifications:

• 5+ years of experience in sales leadership, with a focus on B2C, high-ticket sales, and digital product funnels.
• Proven success in managing sales teams and achieving revenue targets, with experience selling high-ticket products.
• Hands-on experience with key tools, including OnceHub, HubSpot, Zapier, Zoom, and Kixie.
• Strong leadership, communication, and interpersonal skills, with a passion for helping the sales team succeed and perform at a high level.
• Proficiency in analysing sales data and identifying opportunities for optimisation and process improvement.
• Ability to work flexible hours, aligned to US business hours, while managing a team across Australia and the US.

Preferred Qualifications:

• Sales experience in the education or coaching industry is highly regarded.
• Expertise in CRM systems and tech tools, particularly HubSpot and OnceHub, with the ability to optimise them for team use.
• Deep understanding of digital product sales funnels and experience in driving conversions through them.

Work Hours:
This role requires flexibility to work US hours, while also managing an Australia-based team. Standard working hours will be aligned with US time zones, but adaptability is essential to meet business needs across both markets.