Banking Operations Specialist, Associate

GFG Capital is a multi-family office offering a fresh perspective on family wealth. This means we see things from the client’s viewpoint and base every action on their interests. This translates into tangible differences families can feel from our first meeting. Because we were founded by one single family, our firm was established to put family first.

Essential Duties & Responsibilities – Operations Specialist, Associate

Provides operational support regarding new account applications, documentation, imaging and workflow. Supports the company by preparing and ensuring compliance with policies, procedures, and regulations regarding proper documentation. Provides operational support regarding wire transfers, asset transfers, account opening, and the like:

• Prepare and validate account opening documentation against checklists.
• Monitor daily reports for documentation deficiencies and follow up on issues.
• Maintain investor records, ensuring proper completion and scanning of documents.
• Conduct ongoing KYC and AML checks as the KYC coordinator for client accounts.
• Periodically update and maintain all account logs and electronic files.
• Centralize and control documentation recordkeeping.
• Update client forms (e.g., W-8BEN, W-9) as needed.
• Maintain the operations log for weekly review with Senior Management.
• Serve as the main contact with custodian banks and send welcome letters to clients.
• Oversee wire transfer processes, including confirmations, inquiries, and compliance with AML regulations.

Professional Experience

• Minimum of two to four years of related work experience and in the financial services industry, required.

Specific Knowledge / Qualifications / Skills

• Solid knowledge of documentation processing principles.
• Outstanding Client Relations skills.
• Ability to use independent judgment, in order to ensure documentation is properly processed.
• Results oriented and proactive.
• Ability to prioritize and meet deadlines.
• Outstanding communications and organizational skills, with a great emphasis on attention to detail and follow-up.
• Strong Microsoft Windows applications and database maintenance.

Educational Background

• Bachelor’s degree required.

Languages

• Fluency in both English and Spanish is required.