Catering Coordinator

We are a dynamically growing company in the Air Chartering business with a diverse fleet operating on a world-wide level. AirX Charter is an international company offering exposure to various markets and jurisdictions from around the world.

AirX is looking for a Catering Coordinator to join the Catering Team in Malta. The Catering Coordinator will be reporting directly to the Catering Manager.

Role

As a Catering Coordinator you will be the first point of contact for brokers and clients for their needs related to catering for trips booked with us: work on their catering wishes together, custom make menus; as well as the first point of contact for our catering suppliers worldwide: place orders, check prices, monitor catering orders, find new suppliers if needed, work on constant catering quality improvement.

What will you do:

• Delivering exceptional VIP customer service to clients.
• Building-up and maintaining supplier relations.
• Dealing with catering options for flight reservations, checking availabilities and operational feasibilities.
• Following up with clients for confirmation and necessary catering options for flights.
• Updating CRM system for any future profile preferences.
• Coordinating catering arrangements and any other client requirements or offering alternative options in case of restrictions.
• Coordinating with sales team as necessary for trip requirements and budgets.
• Collaborating with team members, accounting and operations departments to ensure full over view of smooth operations for daily operations.

Who are we looking for:

• Excellent written and oral communication skills in English – additional languages are beneficial.
• Ability to work in a team-oriented environment.

• Detail oriented and have strong organizational skills.
• IT literate – Knowledge of Microsoft Office.
• Experience in business Aviation or high-end charter clients is considered as an asset.

What we offer:

• A competitive salary package.
• Training and professional development.
• A friendly and performance focused environment, where everyone’s perspective is heard, and every achievement valued.

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