Customer Service Representative – New Castle

What’s it like to work at Minute Loan Center? Well, awesome! We work hard, play hard and treat each other like family. MLC is a consumer finance company that specializes in providing our customers with instant funds through different loan opportunities, including online loan options. Employees in MLC stores are trained in underwriting (loans), collections, marketing, sales, customer service and store management.

Although we are a retail operation and welcome our customers into the store, our online platform and services are second to none and most of your customer interactions will be online or over the phone.

 Regarding COVID:

Our people are the heart of the company and our number one asset. We are committed to providing safe working conditions at all of our locations and have invested in measures aimed at keeping employees healthy during the COVID-19 pandemic. With safety as one of our core company values, we’ve established enhanced cleaning and sanitization protocols, and provide personal protective equipment to all employees-including masks and hand sanitizer. Ensuring the well-being of our team members is a top priority.

Join our team today!

Benefits:

EMG employees enjoy a wide range of benefits including:

• On-the-Job Training
• Contests and Bonuses
• No Late Evenings
• No Sundays
• Health Insurance
• Paid Time Off
• Company Holidays
• Direct Deposit
• Payroll Advance Program

What you need to do the CSR job:

• Excellent customer service skills
• Strong sales skills, including cross-selling
• Enjoy public contact
• Able to work well under pressure
• Problem solving skills

Details:

• High school diploma or GED
• Customer Service experience preferred
• Consumer Loan experience preferred

• Cash Handling experience preferred