Customer Service & Sales Apprenticeship

Sales Executive Apprenticeship at Zoiko Mobile 

Zoiko Mobile is a vibrant Mobile Virtual Network Operator (MVNO) in the UK, proudly declaring itself as “The Animal and Music Loving Network”.

We offer a range of mobile services tailored for young and adventurous individuals, including students and those who love refurbished phones. Our services include:

• Unlimited chats and laughs with free international calls to over 80 countries
• Flexible plans, including 30-Day and 6-24 month contracts
• Affordable deals starting from £2.55
• A focus on connecting people and enabling exploration and self-expression

At Zoiko Mobile, we aim to provide a unique and exciting mobile experience, driven by our passion for animals, music, and connecting people. Our mission is to “Connect Every Possibility”. 

Apprenticeship Overview:

• Salary: £6.40 an hour, Automatic pay increase after one year on programme for 19+ year olds
• Working week: Monday – Friday, 9am till 5pm with a 1 hour lunch break
• Hours: 40 hours per week 
• Expected duration: 18 months 
• Online apprenticeship training supported by our skilled tutors 
• Level 3 Customer Service & Sales Apprenticeship standard qualification 
  
• Location: This role is Hybrid, please ensure you can work from home and travel to the office W1J 5BF

Duties:

• Support the development and execution of the student ambassador programme.
• Assist in promoting mobile SIM plans and eSIM services at universities and other target markets.
• Support the sales team in promoting Zoiko Mobile’s SIM plans and eSIM services.
  
• Participate in events at universities across the UK to engage with students and promote our offerings.
  
• Assist in planning and executing marketing campaigns targeting the student population.
• Provide on-site support at events, handling customer inquiries and distributing promotional materials.
  
• Track and report on the success of events and promotions.

Desired skills, qualities and qualifications:

• Enthusiastic about mobile technology and telecommunications.
  
• Strong communication skills with the ability to engage with young audiences.
  
• Ability to work flexible hours, including attending events on weekdays.
  
• Confident in a face-to-face sales environment.
  
• Willingness to travel to different locations for events.
  
• A degree or coursework in Business, Marketing, or a related field is a plus but not required.

What training will the apprentice take and what qualification will the apprentice get at the end?

The successful candidate will obtain a Level 3 Customer Service & Sales Apprenticeship standard qualification

Each apprentice will have their own dedicated tutor who will conduct monthly remote tutorials and reviews, providing continuous support throughout the apprenticeship program. Depending on the apprentice’s needs, the frequency of these sessions may vary. 

What is the expected career progression after this apprenticeship?

Potential full time employment for the right candidate upon successful completion of the apprenticeship 

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