Fiber Splicer

WHY YOU WANT TO WORK FOR DIRECT COMMUNICATIONS:

Join our dynamic team at Direct Communications, where we are dedicated to delivering exceptional internet services to rural communities. We offer AMAZING benefits, including health, dental, and vision care insurance for just $1/month, telehealth services, preventative wellness programs, up to a 6% 401K match, company-paid life insurance and short-term disability, generous paid time off, 10 observed holidays, and a personal and professional tuition reimbursement program, among many others! At Direct Communications, we are guided by our core values of integrity, growth, respect, sustainability, community, and strategic leadership, ensuring that every team member contributes to a culture of excellence and shared purpose. Come be a part of something great!

POSITION DESCRIPTION:

Primary responsibilities include ability to splice/test/repair cables/wires in both indoor and outdoor settings, read, create and maintain splicing diagrams, maintain activities surrounding the assigned work site(s), and taking splicing field notes. The successful candidate will perform tasks associated with the electronic upgrade and splicing of cable; including testing, activation, and troubleshooting equipment after installation. The candidate will complete daily production reports, mark-up maps, keep track of work hours, complete “as built maps” for areas built and track daily production. An additional responsibility will be to keep track of materials, tools, and inventory to ensure accurate material usage counts. This position frequently works independently, and will need to ensure that all splicing operations are completed in accordance with customer and industry specifications. The splicer also coordinates fiber activities with other departments and staff. This employee will also maintain and organize their Company provided vehicle, and perform other splicing/tech duties as assigned. The Splicer will also complete administrative functions in an efficient and timely manner such as paperwork and electronic documentation, working within established policies and procedures.

SALARY: $20 – $25 / hr

SCHEDULE & QUALIFICATION EXPECTATIONS

• Regular hours are Monday – Friday from 8 AM to 5 PM. However, overtime is expected to finish scheduled work. Must be available to respond to emergency situations such as outages. Must be available for on-call rotation for weekends and holidays. Requires routine driving over large geographic area daily and traveling to Louisiana and Maine 1-4 times per year.
• Fiber splicing: 1 year (Preferred)
• Telecommunications: 1 year (Preferred)
• Customer service: 1 year (Preferred)
• High School diploma or equivalent, higher technical education preferred
• Like-industry experience preferred
• Savvy with computer & device technology
• Mechanical aptitude
• Competency in Windows-based environment
• Standard Driver’s License
• Has and can maintain good driving record
• Ability to pass a drug screening

REQUIRED SKILLS:

• Technical Learning Agility: Picks up on technical things quickly, enjoys the challenge of learning, adapts quickly when facing new problems.
• Quality Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions, sees hidden problems and takes action to solve, looks beyond the obvious and doesn’t stop at the first answers. Make good decisions based on analysis, wisdom, experience and judgment.
• Action Oriented: works hard with enthusiasm and energy with little supervision, self-motivating and driven for results, uses time effectively and efficiently, follows direction given, provides necessary information to those who need it, gives priority to administrative functions
• Customer Focused: Dedicated to meeting the expectations and requirements of internal and external customers, acts with customers in mind, does not walk away until an issue is resolved.
• Communications: professional and courteous, good listening skills, composed in uncomfortable or stressful situations, relates well to all types of people.

PHYSICAL REQUIREMENTS HIGHLIGHTS (not an all inclusive list):

• Climbing ladders
• Lifting and carrying 35-50 lbs frequently, 50+ lbs occasionally
• Working outdoor in all weather conditions
• Walking over uneven surfaces
• Kneeling, stooping, bending, crawling, twisting
• Reaching forward, grasping, push/pull, wrist twisting
• Using computer, laptop, tablet and/or cell phone
• Neck motion (L/R and Up/Down)

BENEFITS:

• Health/Dental/Vision Insurance for $1/month
• Tele-Health Services
• Preventative Wellness Programs
• 401(k) with 6% Company matching
• Generous paid time off (prorated 14 days in year 1 and earning more each year)
• 10 observed/paid holidays
• Company-paid life insurance – Basic Life & Accidental Death and Dismemberment
• Company-paid short-term disability
• Long term disability
• Tuition Reimbursement Program (professional and personal)
• Voluntary Flex Spending for Medical and/or Daycare
• Voluntary Supplemental Group Term Life Insurance
• Voluntary Accident Insurance
• Voluntary Critical Illness Insurance
• Free internet if you live within our service footprint
• On-the-job training

Direct Communications is an Equal Opportunity Employer and provider.