Financial Services Officer – Business Manager

Company: Cambridge Kia

Location: 2180 Eagle Street, Cambridge, ON N3H 5R9

Salary: $29.00 per hour plus 16% commission per sale, Minimum wage is guaranteed

Terms of employment: Permanent employment, Full time, 40 hours per week

Employment Conditions: Day, Flexible Hours, Morning, Weekend

Start date: As soon as possible

Vacancies: 1 vacancy

JOB REQUIREMENTS:

Languages:

English

Education:

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years or equivalent experience

Experience:

1 year to less than 2 years

Tasks:

· Complete credit and loan documentation

· Interview applicants for loans

· Submit credit and loan applications to management

· Conduct sales transactions

· Ensure compliance with government regulations

· Address customers’ complaints or concerns

· Advertise and/or promote products, sales or services

· Train, direct and motivate staff

· Prepare reports

Detailed Role and Responsibilities:

• Offer vehicle financing and insurance to customers and provide them with a thorough explanation of aftermarket products and extended warranties
• Provide customers a complete explanation of manufacturer and dealership service procedures and policies
• Process cash, financing and leasing deals accurately and secure approvals through financial sources sanctioned by management
• Track and report business office performance metrics
• Exceed customer’s expectations with regards to customer service and follow up
• Train and support sales employees with the accuracy of their PBS and other paperwork requirements
• Foster a professional work environment for the sales employees by attending and contributing to the daily and weekly departmental meetings
• Promote effective communication amongst dealership personnel
• Ensure personnel are in compliance with dealership and corporate policies and procedures, and Governmental, OMVIC, MVDA, CPA and Bank requirements
• Effectively resolve outstanding customer complaints

Additional Skills:

· OMVIC license is an asset

· Working knowledge of automotive sales and financing aspects

Transportation/travel information:

Valid driver’s licence

Work conditions and physical capabilities:

Fast-paced environment

Tight deadlines

Work under pressure

Personal suitability:

Accurate

Client focus

Flexibility

Organized

Team player

Benefits:

Health benefits

Dental plan

Health care plan

Vision care benefits

#INDCOM

Accommodations are available during all stages of the recruitment process in accordance with the Human Rights Code. The 401 Group of Companies Recruiting Team is committed to complying with the Accessibility for Ontarians with Disabilities Act (AODA) to provide an inclusive, barrier free workplace. We will accommodate the accessibility needs of individuals with disabilities to support participation in all aspects of the recruitment process. Should you require this accommodation, please contact HR, 226-535-9077 or careers@401auto.ca

We would like to thank all candidates in advance for their interest and only those candidates selected for an interview will be contacted. Due to the volume of applications, we receive, we are unable to confirm the receipt of individual applications or resumes. 

How to apply:

By email: apply@cambridgekia.com