Front Desk Medical Assistant

The Front Desk Representative ensures that patients are welcomed in a warm and friendly manner and sees that their needs and expectations are met.

They are responsible for ensuring the smooth operations in the fast paced environment of the clinic with the goal of a positive patient experience with every encounter.

Primary Responsibilities:

Display Exceptional Customer Service Skills

Greeting Patients and checking them in and out

Scheduling multiple appointments including procedures

Assisting with C-Arm operations during procedure days

Form completion and scanning documents

Answering incoming calls, returning calls & taking messages for providers

Intra-office traveling

Rooming patients and assisting providers as needed

Performing various procedures such as taking vital signs

Setting up appointments and procedures

Other duties as assigned

Qualifications and Requirements:

Must be willing and able to travel to various clinic sites.

High School Diploma

1 or more years of experience in a medical office or front and back office experience preferred

Basic computer proficiency with MS Office: Outlook, Word and Excel

Excellent Customer Service skills.