Medical Assistant

***ALL TRAINING IS DONE IN OUR TAMPA OFFICE***

Shift: Monday-Friday 8:15am-5:00pm 

Compensation: $18/Hourly

What Are We Looking For?

Defy is looking for a Patient Care Coordinator to add to our growing team. The Medical Assistant Team plays a pivotal role in the patient care plan. Through patience, integrity, communication, and understanding a Medical Administrator will guide our patients to feeling better and improving their lives. A Medical Administrator at Defy is outgoing and enjoys helping people. They can adapt and learn new computer programs quickly. Multitasking, communication, and critical thinking are pillars for a Medical Administrator. Patient care is the key element to being successful in this role.

Responsibilities

• Blood Draws and record patient information such as vital signs, weight and changes in medical history information into the Electronic Medical Records (EMR)
• Phone triage patients throughout the country via telemedicine
• Handle high volume phone traffic
• Communicating with providers
• Maintain client and employee privacy in accordance with HIPAA regulations.
• Administer injections when necessary
• Explaining treatment procedures to patients and providing follow up education
• Transmitting prescription refills as directed
• Check voicemails and return customer calls
• Maintain email etiquette and communication with patients, vendors and co-workers daily
• Organize and maintain cleanliness of working areas, supplies, and equipment
• Provide quality customer service and using effective communication
• Mail out all supplement and supply orders from this office via USPS
• Covering front desk task when needed

***ALL TRAINING IS DONE IN OUR TAMPA OFFICE***

Qualifications

• Proficient in medical terminology
• 1 + years’ experience in healthcare setting required
• Associate degree preferred but not required
• Pharmaceutical experience encouraged
• 1+ years of experience in a Healthcare setting
• Excellent interpersonal and communication skills via email and verbal
• Proficient in computer skills (Outlook/Microsoft) and EMR systems
• Multitasking and system navigation skills
• Coachable and a team player

Shift: Monday-Friday 8:15am-5:00pm 

Compensation: $18/Hourly

Benefits 

• PTO 
• Paid Holidays 
• Medical 

• Dental 
• Employee Discount on services      
• *Benefits are subject to change at any time