Medical Receptionist

Division: Capstone Family Physicians a department of Medical Network of Alaska

Medical Network of Alaska delivers leadership, support, and guidance to healthcare facilities of all sizes across multiple specialists with the primary goal of providing accessibility, value, and quality medical administrative support services.

What You’ll Do:

Responsible for day-to-day operations of the front desk, including both check-in and check-out.

• Operate a multi-line telephone system.
• Process calls according to the purpose of the call and/or forward urgent calls to the appropriate personnel or department.
• Screen patient needs both in person and over the phone and direct them accordingly.
• Schedule clinic appointments both in-person and over the telephone.
• Verifying patient eligibility, collect insurance information, and enter into the electronic medical records.
• Receive patient payments such as co-pays, outstanding balances, and guarantor payments and assign them to the correct patient accounts.

What You Need For This Job:

• High School Diploma or general education degree (GED)
• One to three months related experience and/or training; or equivalent combinations of education and experience.
• Must reside in or near Wasilla, Alaska.
• Have general knowledge of EMR software and Outlook Programs
• Ability to read and interpret documents such as safety rules, operations and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of the organization.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
• Ability to regularly stand, walk, use hands, or feel and talk and hear. Ability to occasionally sit, reach with hands and arms; stoop; kneel; crouch, or crawl.
• Ability to lift and/or move up to 50 lbs.
• Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.

Reasonable accommodations may be made to enable individuals with a disability to perform essential functions.

What You’ll Love About Us:

• Great Company Culture- We embrace diverse perspectives and prove the freedom to grow, innovate and create.
• Rest and Relaxation- Enjoy 15 days of paid time off with an increase after five years and six paid holidays!
• Health Benefits- Access to medical, dental, and vision plans, with HSA and FSA options, as well as short- and long-term disability coverage. We also provide $25,000 in employer-paid life insurance for added peace of mind.
• Prepare for the future- Fidelity 401(k) with a generous employer match of up to 4.5% and access to a personal financial planner.
• Healthy Working Environment– We prioritize a safe, empowering, and inclusive work culture.

Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check and drug screen before official employment.