Metering Technician Apprentice/Journey Level

About this role:

Burlington Hydro Inc. (“BHI”) is seeking a Metering Technician Apprentice. Reporting to the Manager, Metering & Technical Services, this position is responsible for performing a variety of routine skilled and technical work in the maintenance, repair and installation of electrical meters and associated equipment. The successful candidate must enroll and work towards completing the MEARIE Meter Technician certification program by satisfying the hours and training requirements for certification.  The incumbent will be assigned to work with various Journeypersons throughout the apprenticeship period and, with training, will be expected to work on and operate meter and metering equipment. This is a full-time unionized position.

Core responsibilities:

• Assist with new installation, testing, repairing, removing and/or troubleshooting metering equipment and electronic metering
• Determine faults in meters, instrument transformers, metering equipment and electronic metering
• Assist with the setup and support of interval data collection systems (currently MV90) and the Installation, operation and troubleshooting of Smart Metering Systems
• Assist government inspectors in verifying meters and meter installations
• Troubleshoot electrical problems on customer premises and correct problems or recommend corrective action to be taken
• Must work safely within the EUSA Rules and Burlington Hydro Safety rules
• All other duties as assigned

What we are looking for:

• Electrical Engineering Technology Diploma program from a Community College or equivalent work experience

• Possess and maintain a valid G Class Ontario Drivers’ License with a clean abstract

What you’ll need to be successful:

• Registered with the Ministry of Training, Colleges, and Universities as a Meter Technician Apprentice

• Willingness and ability to complete all requirements of the MEARIE Meter Technician program

• Strong verbal and written communication skills with excellent interpersonal and customer relations abilities
• A strong work ethic with a positive approach to work and with coworkers

• Willingness and ability to perform regular emergency call-out and on-call duties and work under emergency conditions as needed
• Demonstrated working knowledge of pertinent industry regulations, rules, company policies and procedures, as well as industry best practices
• Energetic, motivated, and committed to maintaining an excellent safety and attendance record
• Current First Aid/CPR/AED certification is an asset

Who we are:

Established in 1945, Burlington Hydro is a local distribution company (LDC) serving the City of Burlington, with a total licensed service area of 188 square kilometres and a customer base of 69,500 customers (consisting of Residential, General Service, Street Light, and Unmetered Scattered Load customers/connections).

At Burlington Hydro, we strive to exemplify excellence in every aspect of our business. From the rigorous work of our engineers and the professionalism of our customer service representatives to our resilient operations crews and all those in between, we work together to deliver value at every level of the organization. It is a value proposition that lies at the very core of our company – caring for people, community, stewardship, and sustainability – all with a commitment to continuous improvement in everything we do.

We rely on the skills and abilities of all our employees to assist us in reaching our mission, goals, and objectives. We emphasize our core values and expect all employees to act consistently in accordance with those Values. 

We care about our team, work, customers, and our business. Our commitment to delivering quality service and providing a safe work environment governs our daily activities. Each team member has a responsibility to help one another achieve success and satisfaction on the job. Vision and strategy are vital, but it is our people who create value.

We promote a performance-driven, values-centric, diverse, and inclusive culture. We’re always looking for good people who share the same values and want to combine their professional talents with a commitment to our goals.

To be part of our team, we look for candidates who:

• Thrive in a dynamic team environment and resilient in the face of challenges or uncertainty
• Are committed to safety and working as part of a team to ensure the highest standards of safety are upheld
• Take initiative, lead by example, demonstrate a positive attitude and be respectful of diverse perspectives
• Have a strong track record of excellence in all that they do

In exchange, we offer the following:

• Competitive compensation
• Safe working conditions
• Comprehensive health and dental benefits for you and your family
• Defined benefits pension plan
• Work that makes an impact and exciting career challenges
• Learning and development opportunities
• An open and inclusive work environment

To be part of our team, we look for candidates who exemplify the following competencies:

1. Drive for Results – Achieving goals, striving for excellence, and managing work deliverables and processes effectively.
2. Accountability – Understanding your role responsibilities and following through on those commitments without directing blame onto others when faced with challenges.
3. Managing Risk – Understanding your role in helping to manage risks or liability to BHI’s reputation, financial, organization, health and safety or human capital risk.
4. Lead by Example – Demonstrating a positive attitude, motivating others through your behaviour and actions with an intention to inspire others by modelling the way by ‘walking the talk’.
5. Teamwork & Relationship Management – Developing collaborative relationships within and beyond the team with internal stakeholders across the company and with external stakeholders.
6. Critical Thinking – Developing informed decisions by evaluating different sources of information, identifying patterns, and determining underlying issues across situations of varying complexity.
7. Innovative Change Leader – Creating new or innovative solutions, generating enthusiasm, and readily adapting to change. Being innovative can be both small and large scale.

Diversity & Inclusion: Burlington Hydro Inc. is committed to creating an inclusive workplace. We encourage candidates from diverse backgrounds and experiences and those needing accommodation to apply to join our team. Our commitment to excellence in diversity goes beyond promoting equity. By incorporating a variety of experiences and perspectives, we create opportunities for innovative solutions and maximize the impact of our work. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Burlington Hydro Inc. will provide reasonable accommodation for qualified individuals with disabilities during the recruitment process. If you require accommodation, please email our Human Resources team at BHI_Human_Resources@burlingtonhydro.com. Please note that this email is for accommodation requests only; resumes sent to this email address will not be considered.

Application Process: All applicants must be legally entitled to work in Canada. Burlington Hydro will be using email to communicate with you for all job opportunities. You are responsible for including an updated email address that is checked daily and accepts emails from unknown users. We recommend that you check your email regularly, and if no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that the successful candidate will require a full background check, including a criminal record check. If it is determined that any background check information provided is misleading, inaccurate, or incorrect, Burlington Hydro reserves the right to discontinue the consideration of your application.

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.