Microsoft InTune Deployment & Maintenance Executive

WHO WE ARE

At eigital, we drive progress by enabling global organizations to stay ahead in an ever-changing technological, societal, and cultural landscape. We are dedicated to reimagining impact and shaping the future with software of tomorrow.

WHAT WE SEEK

We are seeking a highly skilled and experienced Microsoft Intune Setup and Day-to-Day Manager to join our dynamic team. The ideal candidate will have extensive knowledge and hands-on experience in setting up Microsoft Intune from scratch, managing and configuring policies, access, and users. Expertise in Microsoft 365, HubSpot, Trainual, AWS DevOps, and server management is a good to have.

KEY RESPONSIBILITIES

Responsibilities as a Microsoft InTune Deployment & Maintenance Executive:

• Responsible for ensuring the setup and configuration of Microsoft Intune, ensuring it integrates seamlessly with existing Windows, Mac, IOS and Android systems and infrastructure. 
• Develop and enforce comprehensive Intune policies covering device compliance, application management, and security, while managing user access and permissions through role-based controls.
• Work closely with cross-functional teams to develop and implement effectively with IT and other departments, you will oversee the smooth deployment and operation of Intune, providing expert training and support to end-users.
• Responsibilities also include staying current with Intune updates and industry trends, incorporating new features into the environment, and maintaining thorough documentation to support consistency and knowledge sharing.

• Utilize Microsoft 365 tools and services, including Exchange, SharePoint, and Teams, to enhance productivity and collaboration within the organization.
• Configure and manage user accounts, permissions, and security settings across Microsoft 365 applications.
• Develop and implement strategies for data migration and integration between Microsoft 365 services and other systems.
• Provide technical support and training to employees on Microsoft 365 tools and best practices.
• Monitor and troubleshoot issues related to Microsoft 365 services to ensure smooth operation and minimize downtime.

AND GOOD TO HAVE:

Familiarity with HubSpot CRM, Trainual, and AWS DevOps, with the ability to manage and optimize these platforms effectively.

HubSpot CRM Management:

• Manage and optimize HubSpot CRM for marketing, sales, and customer service activities.
• Integrate HubSpot CRM with other systems and processes to ensure seamless data flow and operational efficiency.
• Customize CRM workflows, dashboards, and reporting to meet the specific needs of the organization.
• Analyze CRM data to provide insights and recommendations for improving sales and marketing strategies.
• Train and support users on HubSpot CRM functionalities and best practices.

Trainual Implementation:

• Implement and maintain Trainual for employee training and onboarding processes, ensuring the platform is up-to-date and effective.
• Develop and organize training content and materials to create a comprehensive and scalable training program.
• Collaborate with department heads to identify training needs and update content accordingly.
• Monitor the effectiveness of training programs and gather feedback for continuous improvement.
• Provide support and troubleshooting for users experiencing issues with Trainual.

AWS DevOps and Server Management:

• Oversee AWS DevOps practices and server management, ensuring efficient and secure operations.
• Manage cloud infrastructure, including deployment, scaling, and monitoring of AWS resources.
• Implement and maintain automation scripts and tools to streamline development and deployment processes.
• Ensure compliance with security best practices and manage access controls for AWS resources.
• Collaborate with development teams to support continuous integration and continuous delivery (CI/CD) pipelines.

PREFERRED QUALIFICATIONS

• Proven experience in setting up and managing Microsoft Intune, with a deep understanding of its capabilities and best practices.
• Strong knowledge of Microsoft 365, including Exchange, SharePoint, and Teams, and their integration with Intune
• Excellent problem-solving skills and the ability to troubleshoot complex issues in a timely and efficient manner.
• Strong communication and interpersonal skills, with the ability to work independently and as part of a collaborative team.
• Relevant certifications in Microsoft Intune, Microsoft 365, AWS, or related fields are a plus.
• Experience with mobile device management (MDM) and mobile application management (MAM), focusing on security and compliance.
• Knowledge of security best practices and compliance requirements, with the ability to implement and enforce these standards within the organization.
• Ability to create and deliver training materials and documentation, ensuring end-users are well-informed and capable of utilizing Intune effectively.
  

HOW WE WORK

• Flexible full-time work schedule Hybrid.
  
• This role is intended for highly skilled developers only; please do not apply if you do not meet this criterion.
  
• Usage of timedoctor (time and task tracking software) is mandatory for all team members; please ensure you’re comfortable with this before applying.
  
• This role is intended for highly skilled individuals only; please do not apply if you do not meet this criterion

ABOUT
At eigital, we drive progress by enabling global organizations to stay ahead in an ever-changing technological, societal, and cultural landscape. We are dedicated to reimagining impact and shaping the future with software of tomorrow.. Leveraging AI, software development, and data-driven insights, we enhance customer experiences, modernize operational frameworks, and unlock untapped value. From initial concept to full execution, we help set ambitious yet attainable goals for digital transformation, equipping our partners with the speed and agility needed to thrive.

We are dedicated to reimagining impact and shaping the future.