Nurse Educator

At mPharma, our vision is an Africa that’s in good health. We will not cease until every person on the continent has access to safe and affordable healthcare and medicines. We’re a growing team of 600+ employees, headquartered in Accra, Ghana, and backed by mission-driven investors. We use technology to enable basic primary healthcare to Africans and have joined hands with drug manufacturers and healthcare providers to develop services and products that help provide access to basic healthcare and lower the costs of medicines. In only a few years, we’ve succeeded in providing low-cost, high-quality healthcare and medicines to hundreds of thousands of patients across 9 African countries (Ethiopia, Gabon, Togo, Ghana, Nigeria, Kenya, Rwanda, Uganda, and Zambia).

At mPharma we are committed to providing equal employment opportunities, and our hiring process and work environment are devoid of discriminatory practices. We promise exciting and rewarding career opportunities in an environment driven by high performance, an entrepreneurial mindset, and innovation.

Position Description

We are seeking a dedicated and experienced Nurse Educator to join our Patient Support Program team. The Nurse Educator will play a crucial role in educating and empowering clients enrolled in our program who are suffering from diabetes, hypertension, and chronic obstructive pulmonary disease (COPD). The primary objective of this role is to provide comprehensive education and support to help clients manage their chronic conditions effectively and improve their overall health and well-being.

Key Responsibilities

• Educating, coaching, and mentoring of patients under specific disease management programs, following a standardized yet personalized approach, with regular specified interactions to assist patients with adherence.
• Track all client progress and outcomes for appropriate follow-up.
• Submission of accurate weekly, monthly, and quarterly reports on all activities
• Maintain accurate and up-to-date client records, documenting educational sessions and progress, reporting of Adverse events through Pharmacovigilance guidelines.
• Liaise with other business/functional units to ensure all resources and requirements are met to ensure the smooth running of all programs.
• Ensure covered medications are available for all holding facilities.
• Manage relationships with key stakeholders including physicians, pharmacists, and patient caretakers. 
• Assist and support the unit in the implementation of other programs.
• Perform other related duties as assigned by the Health Services Manager.

Our Ideal Candidate

• Exhibit enthusiasm to work with an early-stage start-up, commitment to helping mPharma grow, and passion for healthcare in Africa
• Possess a dynamic and energetic personality.
• A strong work ethic and a “can-do” attitude that requires minimal supervision.
• Detail Oriented – Ability to pay attention to the minute details of a project or task.
• Flexibility – Ability to adapt easily to changing conditions and work responsibilities.  
• Works effectively as a team member and promotes collaboration within and outside the immediate team.
• Multitasker and have the ability to work under pressure with little supervision.
• The ability to thrive in a matrix environment which requires working with multiple teams internally (this role will liaise with our Finance, Technical and Supply Chain teams)
• Fluent English with excellent writing, verbal, analytical, and organizational skills.
• Fluency in Swahili and any additional local dialect will be an advantage

 Qualifications

• Diploma in Nursing (Kenya Registered Community Health Nurse )
• Current Practicing License. 
• At least 2+ years experience working in Primary Care

Admin

• This position reports to the Health Services Manager.