Pharma Sales Representative

Role Title: Pharma Sales Representative

About Kasha:

Kasha will disrupt the way that people in emerging markets get the health products they need by turning global health supply chains upside down. We are on our way to becoming Africa’s leading platform for last-mile access to health products and services used by enterprises, consumers, resellers, and health facilities. Kasha focuses on the lower-income mass market population, selling health and household goods and delivering those products to the last mile through our Kasha Agents and logistics networks. Customers can order using an omnichannel mobile platform that is built to be highly accessible around the country, reaching even typically offline customers via our digital channels. Kasha also works with manufacturers and global health organizations, operating as a service channel for visibility on distribution, performance data, consumer insights, and last-mile access. Kasha was founded in July 2016 in Rwanda, is headquartered in Nairobi Kenya, and operates in East, South, Central, and soon West Africa. You can learn more about us at Kasha Global Inc.

Job purpose:

The incumbent will act as a key liaison between our company and health facilities, striving to meet and exceed sales targets. This role will also be responsible in increasing the visibility and awareness of our pharmaceutical and healthcare products while driving maximum sales growth. The successful candidate will report directly to the Pharma Sales Lead.

N.B: All applications should be received on or before Monday, 26th August, 2024 5:00 pm EAT. An assessment test may form part of the selection process.

Job Responsibilities:                                                        

• Emphasize product features based on analysis of customer’s needs and technical knowledge of product capabilities and limitations. Achieve sales targets and outcomes within the agreed timelines.
• Provide complete and appropriate solutions for every customer to boost top-line revenue and growth, customer acquisition levels, and profitability.
• Pitching and selling company pharma products to prospective customers (retail pharmacies, health facilities, and wholesale shops) and ensuring that those territories are consistently replenished.
• Promote and sell Kasha pharma products at customer locations, identify sales leads in the area allocated, and keep track of sales records and timely collection.
• Research competitors’ medications and their respective market performance. Expedite the resolution of customer problems and complaints to maximize customer satisfaction/retention.
• Continuously keep abreast of best practices and pharma trends and feed this information back to the business to enhance overall pharma performance.
• Analyse the territory/market potential, track sales, and status reports prioritizing territories and prospective clients as well as address problem areas.
• Continuously improve own performance through requesting and applying feedback from the line manager and sharing the bottlenecks for redressal.
• Ensure product availability in your pharmacies, at least 80% of your product portfolio to be stocked per outlet in your territory, and continuous communication feedback channel with your clientele.
• Conduct basic training in self-test kits and other pharma commodities with the support of the Kasha pharmacists to translate to sales.

Role Requirements:

• A Diploma/Degree in Pharmacy or a science-related field from an accredited institution is essential.
• A current Medical Representative Certificate from the Pharmaceutical Society of Kenya will be prioritized.
• Minimum of 4 years of proven success in pharma sales selling directly to pharmacies or distributors.
• Possess an in-depth knowledge of the market and the changing environment of the pharma business operations.
• A Diploma/Degree in Sales and Marketing will be an added advantage.

Experience Our Kasha Life Benefits:

• Location: Nairobi, Kenya.
• Flexible working hours and birthday off.
• 21 days holiday plus all bank holidays.
• Medical cover for you and your dependents.
• Socials that keep you in touch with everyone in the company.

What You’ll Find When Working at Kasha:

• Personal & Professional Development: Through strong ownership from the first day you will experience a steep learning curve, grow on a professional level, and take the next steps to be an Expert.
• Impact: We are leading the digital transformation of innovative e-commerce in East Africa for women’s health, personal care, and beauty products built for urban and rural areas.
• Team: Join a team of over 15 nationalities and different backgrounds in Tech, Logistics, Business, and more. What matters to us is a caring and welcoming environment where we embrace uniqueness and celebrate diversity.
• Working culture: Experience a company culture where we work on eye level, decisions are made quickly, and knowledge sharing, as well as mentoring, is on our daily agenda.

If you believe you match these values, we look forward to meeting you!

At Kasha, we believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It’s because of this that we are committed to providing equal opportunities to talent from all backgrounds.