Senior Associate – Client Services, Trade Team

Senior Associate – Client Services Trade Team

Location: New Jersey

Salary: Competitive

Work Type: Hybrid Working

Role Overview for Senior Associate, Client Services Trade Team

GLAS is an international provider of institutional debt administration services, serving lenders, borrowers, issuers, and advisers offering a global platform across Loan Agency and related services, Capital Markets and Restructuring.

GLAS’ vision is to be recognised as the best-in-class independent, non-creditor, conflict-free provider of institutional debt administration services, enabling global clients and counterparties to achieve successful outcomes on their transactions.

The business currently comprises c.300 employees who deliver a solution-based, innovative service, ensuring GLAS is the preferred global partner of choice. GLAS has a blue-chip customer base developed over many years; select clients include Apollo, Blackstone, CVC, Deutsche Bank and Goldman Sachs. GLAS has been recognised as the premier independent provider of loan agency and bond trustee services with a portfolio of over $300 billion assets across its global platform. The company is headquartered in London with offices in Paris, Frankfurt, Madrid, New York, New Jersey, Sydney, Melbourne, Brisbane, Singapore and Dubai.

The Senior Associate in Client Services Trade Team is responsible for the operational execution of GLAS’s traded deals, with a strong emphasis on expertise in ClearPar, the trade settlement system. This role requires a high degree of autonomy and adaptability in handling loan servicing platforms and is pivotal in ensuring smooth and timely settlements. The candidate will act as the primary assignments contact, overseeing a dedicated portfolio of Loans and fostering effective communication between Borrowers and Lenders.

Responsibilities

• Manage and execute trade settlements with a focus on ClearPar, ensuring accurate and timely processing of all traded deals.
• Oversee transfer requests, handling data entry and validation within ClearPar and associated loan systems.
• Act as the main point of contact for lenders and borrowers’ transaction notifications, and client inquiries with minimal supervision.
• Maintain up-to-date deal documentation in ClearPar, ensuring compliance with operational standards.
• Generate and analyse weekly MIS reports to support continuous operational improvement and provide insights for leadership.
• Handle escalations independently and collaborate with Team Leaders and Managers to address workflow challenges.
• Demonstrate flexibility and resilience in balancing multiple priorities within a fast-paced and dynamic environment.
• Inputting relevant data into the loan system Solvas.
• Receiving and checking SSI’s, initiating the call back process where necessary.
• Receiving and checking admin details and updating Solvas where necessary.
• Updating Debtdomain.
• Liaising with accounts for the reconciliation of Transfer Fee’s
• Assisting with the weekly MIS reports
• Training with the Senior Client Services Administrator’s to gain an understanding of the daily workflow
• Timely escalation of relevant matters to Team Leader and/or Managers.
• Due diligence with regards to potential fraud, money laundering, and both financial and reputational risk to GLAS.

Person Specification

• Bachelor’s degree required.
• 1-3 years of loan closing or servicing experience.
• Ability to effectively manage priorities while balancing competing demands and deadlines
• Proficiency in ClearPar and familiarity with other loan servicing platforms, especially within trade settlement operations preferred.
• Strong analytical skills, attention to detail, and a proactive problem-solving approach.
• Ability to work autonomously, making well-informed decisions and seeking guidance when necessary.
• Excellent organizational and time management skills, capable of prioritizing tasks efficiently.
• Effective communicator with strong interpersonal skills, adept at managing internal and external relationships.
• Adaptable and collaborative, willing to adjust to team objectives and evolving operational demands.

It’s our people who make GLAS successful and we strive to recruit and retain the best people and operate in an environment underpinned by inclusivity, diversity, and opportunity. We recognize that a more inclusive workplace allows ideas and a variety of points of view to trigger discussions or deliver innovative results.

Besides, we want people at GLAS to be successful – we are committed in your career development. We truly believe in and live by our values of stepping in, stepping up and standing out.