Senior Associate – Relationship Management

Waystone leads the way in specialist services for the asset management industry.

Partnering with institutional investors, investment funds and asset managers, Waystone builds, supports and protects investment structures and strategies worldwide. With over 20 years’ experience and a comprehensive range of specialist services to its name, Waystone is now serving assets under management in excess of $2Tn. Waystone provides its clients with the guidance and tools to allow them to focus on managing their investment goals with confidence.

All Waystone employees are expected to demonstrate our core competencies as outlined below. The role of Senior Associate – Relationship Management has unique requirements and duties; however, these responsibilities are to be executed within the organization’s framework of core values. Waystone expects all employees to be high performing, self-motivated, learners and leaders.

JOB PURPOSE

The Senior Associate – Relationship Management will be an integral part of the Waystone team and will play a pivotal role in proactively managing and supporting their clients and funds from a commercial and governance perspective as well as representing Waystone at external events.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Management of client relationships and ongoing governance of funds dealing with internal Conducting Officers and supporting teams, and being lead contact person with Fund Boards, Investment Managers and across the different service providers, principally the Fund Administrator, Depositary, Auditors and Legal Advisors;
• Identification and management of the relationship to ensure they remain operationally efficient and financially profitable. Includes ongoing interaction with internal teams, Conducting Officers persons and extended parties to manage ongoing deliverables, ad hoc matters and project related items;
• Ensure current knowledge of regulations and updates as and when they are circulated by reading and implementing processes to adhere to this changing regulation, specifically AIFMD, UCITS and MiFID;
• Preparation of Manco/AIFM  report on time and board meeting presentation;
• Action items reviewed and resolved in advance of Board meeting;
• Attend, when available, training sessions on relevant topics and ensure all teams are onboard with the changing environment;
• Communicate all relationship and governance items to Conducting officers and internal management, and internal teams and work towards resolutions & log for training purposes to avoid duplication of issues; 

• Operational and relationship responsibility for a group of current clients in line with all fund documentation including prospectus, legal agreements and in line with Waystone procedures, with the support of Conducting Officers, Risk Management, Compliance and Operational Risk, to ensure client satisfaction and compliance with regulatory obligations;
• Identify procedures that need to be implemented or changed, lead the charge to get the changes made, take responsibility for training and ensure that procedures are adhered to on an ongoing basis;
• Coordinate team work between the internal existing teams to promote prompt and thorough response to clients’ requests.
• Perform Client on site-visits; 

REQUIREMENTS

• Management of client relationships and ongoing governance of funds dealing with internal Conducting Officers and supporting teams, and being lead contact person with Fund Boards, Investment Managers and across the different service providers, principally the Fund Administrator, Depositary, Auditors and Legal Advisors;
• Identification and management of the relationship to ensure they remain operationally efficient and financially profitable. Includes ongoing interaction with internal teams, Conducting Officers persons and extended parties to manage ongoing deliverables, ad hoc matters and project related items;
• Ensure current knowledge of regulations and updates as and when they are circulated by reading and implementing processes to adhere to this changing regulation, specifically AIFMD, UCITS and MiFID;
• Attend, when available, training sessions on relevant topics and ensure all teams are onboard with the changing environment;
• Communicate all relationship and governance items to Conducting officers and internal management, and internal teams and work towards resolutions & log for training purposes to avoid duplication of issues;
• Operational and relationship responsibility for a group of current clients in line with all fund documentation including prospectus, legal agreements and in line with Waystone procedures, with the support of Conducting Officers, Risk Management, Compliance and Operational Risk, to ensure client satisfaction and compliance with regulatory obligations;
• Identify procedures that need to be implemented or changed, lead the charge to get the changes made, take responsibility for training and ensure that procedures are adhered to on an ongoing basis;
• Coordinate team work between the internal existing teams to promote prompt and thorough response to clients’ requests.
• Minimum of 7 years- experience within the Fund’s Industry.