Senior CCTV Installation and Service Technician

COMPANY OVERVIEW:

Birdseye Solutions is a North American leader in remote video monitoring, security, and facility supervision. With more than 500 professionals dedicated to making the world a safer place, the global company specializes in accident prevention, operational protocol enforcement, and putting property theft offenders and miscreants behind bars.

As one of the fastest growing tech-enabled surveillance companies, Birdseye has revolutionized the way large logistics facilities are secured and supervised. The company has carved out a unique market niche in the logistics space where it’s supported by a loyal enterprise customer base that includes many Fortune 500’s. 

With its rapid growth over the past decade, the company has established a very strong platform foundation with unlimited growth potential. The Birdseye team delivers a world-class customer service experience that is upheld by its ICARE culture philosophy. ABOUT US VIDEO

At Birdseye, we pride ourselves on providing our employees with a challenging and rewarding work environment. Our team is made up of talented and dedicated individuals who are passionate about what they do, and we are always looking for new members to join us.

As a member of our team, you will have the opportunity to work on cutting-edge AI projects, collaborate with some of the brightest minds in the industry, and grow both personally and professionally. We believe in providing our employees with the resources and support they need to succeed, and we are committed to helping you reach your full potential.

In addition to a competitive salary and benefits package, we offer a range of perks and perks such as flexible work hours, remote work options, and opportunities for professional development. We also have a strong culture of teamwork and collaboration, and we believe that everyone’s contributions are valuable and appreciated.

If you are looking for a dynamic and challenging work environment where you can make a real difference, then Birdseye is the right place for you. We would love to have you join our team, and we look forward to hearing from you soon.

Job Description:

Installations and Services

• On site management of all aspects of all CCTV installations and services
• Work closely with Installation Manager/Project Managers to uphold company standards and customer satisfaction on all services provided
• Review new project proposals, and develop execution plans
• Coordinate all trades and staff
• Provide tech support and on-site help whenever required
• Ensure high quality workmanship by all trades
• Maintain installation and service schedule
• Communicate with customers
• Participate in Service On Call rotation

Inventory & P&E maintenance

• Maintain stock free of unused inventory at all times
• Inventory forecasting and maintenance of required stock
• Manage all aspects of CCTV RMA
• Ensure warehouse is clean and organized at all times
• Monitor and maintain existing network infrastructure
• Maintain wellness of vehicles, surveillance trailers and solar units

Leadership

• Coach and support “Level 1 Support” & “Level 2 Support”
• Create education, training, and development programs where required
• Develop future company leaders
• Develop new, and improve existing system integration solutions
• Identify new market opportunities
• Perform detailed analysis of competitor products and services

Qualifications and Skills:

• Valid Driver’s License with clean abstract
• Strong communication skills both oral and written in English
• Demonstrate strong work ethic, leadership skills, ability to train, ability to work independently with minimal supervision
• 5+ years experience in CCTV/Access Control Installations (e.g. Hikvision, Axis, Kantech, HID, Louroe, Aiphone)
• Working at Heights Certification
• Networking and low voltage electronic experience (Strong networking skills an asset)
• Ability to read schematics and blueprints

What We Can Offer You:

• Gas Mileage Compensation
• Access to company vehicle
• Company issued mobile phone
• Ongoing training and certifications

This role will require the candidate to complete background checks (includes but not limited to: references, educational verification, criminal check, credit check – where applicable). Certain roles may also require testing.

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