Job Description
About the job:
Are you a hospitality professional with a passion for delivering exceptional service and creating memorable dining experiences? We’re looking for an experienced Senior Server to join our dynamic team in providing outstanding service to our valued guests.
About Amisfield
At 92 hectares, Amisfield is the largest single-vineyard estate in the region. We are proud of how our restaurant showcases Amisfield depth of varietals and span of vintages.
- ‘Sustainable Vineyard of the Year’ at the 2023 New Zealand Organic Wine Awards
- Riedel ‘Vineyard of the Year’ at Aotearoa Organic Wine Awards 2024
- ‘Winery of the Year’ at the 2022 and 2020 NZ Organic Wine Awards
- ‘Restaurant of the Year’ at the 2023 and 2022 Cuisine Good Food Awards
About the Role
Amisfield is currently interviewing for position of Senior Server with the possibility of moving to the role of Duty Manager. We are after individuals that bring professionalism to their job, and are enthusiastic, lead by example and bring true leadership to the role. The successful applicant neds to be mindful and passionate about the place they work and the job they choose to work in. You will be providing our customers with an unrivalled dining experience, with duties such as:
- Providing exceptional table service with a focus on detail and guest satisfaction
- Maintaining an in-depth knowledge of the menu, wine list, sequence of service
- interacting with our customers and educating them about the company, our wine, and our wine club
- Guiding and supporting junior team members, acting as a mentor and role model
- Assisting in managing daily floor operations to maintain efficiency and a high standard of service
- Assisting with routine restaurant tasks such as setting and preparing tables, polishing cutlery, and glasses, when required
- Collaborating with the management team to uphold restaurant policies and standards
- Can bring to the team new perspectives of doing things from previous roles
About You
We believe our people are our greatest assets – our philosophy of being an exceptional employer plays an important part in providing you with job satisfaction, allowing you to focus on ensuring the guests of our restaurant receive a dining experience that will excite, challenge, entertain and satisfy.
We are looking for those that have the following attributes:
- A passion for hospitality and creating memorable guest experiences.
- Can demonstrate strong communication and interpersonal skills and interact with a high volume of customers
- A great team-player approach with the desire and hunger to grow your knowledge about NZ food, wine and service
- At least 1 year experience in a restaurant hospitality role as this will help you ease into your new position here with us creating exceptional dining
- Selling skills, bar skills, barista skills, food safety knowledge and F&B service skills are pre-requisites for success
- Strong leadership skills with the ability to inspire and support team members.
- Ability to remain calm under pressure and adapt to changing circumstances.
- A General Manager’s licence or the ability to obtain would be highly regarded
Applicants for this position should have New Zealand citizenship/residency or a valid New Zealand work visa & be committed to the Queenstown Lakes Region.
When you join our team, you will be rewarded with a beautiful place to work and competitive pay. We offer our team full-time hours (30+ hrs per week) and a great wage ($29 – $30/hour subject to experience). You will also enjoy exciting benefits that include a generous wine allowance, company funded healthcare and life insurance and fantastic discounts on dining, wine and golf, to name just a few!
If you wish to work in this dynamic, challenging, and busy environment and have the attributes above, we’d love to hear from you.
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