Social Media Specialist
Job Description
About the job:
ABOUT US
We are a management consulting firm that helps organizations identify and solve strategic challenges. Our hands-on approach enables us to walk in the shoes of our clients understand the operating complexities then co-design, develop and implement customer-centric solutions that work and are sustainable in the long term. We’re not a body shop, preferring instead to exist on quality relationships with clients who want to see meaningful change in their business. Guided by the latest technology and data trends, we take a qualitative approach to design and development. We then work with your teams, ensuring our process is transparent and our tools made available to sustain results beyond our projects and well into the future.
A CAREER WITH US
At Cr8Impact we believe that everyone has been gifted with natural talents and learnt skills. Our recruitment process is designed to help candidates understand this and enable us to better match you with a role that you will not only be able to do but enjoy doing. Career progression is also important to us and believes that each employee should be at the driving seat of their career progression – this means your manager will discuss with you where you want to be in the future and be more of a coach for you in terms of giving you feedback on areas you need to work on to be your best and achieve your goals. We also have a lot of staff events that enable us to celebrate as a team and give recognition where it’s due.
ABOUT THIS ROLE
The Social Media Specialist will maintain the social media pages of the organization. This role is responsible for creating and publishing contents and making sure that all inquiries coming from each pages will be checked and answer on a timely manner.
The Social Media Specialist will also be responsible in devising strategies, community management, customer service, data analytics, creatives and copy writing.
KEY RESPONSIBILITIES
- Stay up to date with the latest social media practices and technologies
- Optimize the organizations social media pages to increase visibility on different platforms
- Track SEO and customer engagement to ensure success of every content
- Create, publish and share new contents on a daily basis to build more connections and to reach target clients and customers.
- Capture and analyze appropriate social media data/metrics, insights, and practices to measure success of every campaigns
- Collaborate with every department that needs support for content creation for social media postings
KEY SELECTION CRITERIA
- Bachelor’s Degree in Marketing, Business Administration, Digital Marketing, Multimedia or equivalent
- Experience in SEO/SEM, Facebook Analytics, Google Analytics
- Should have experience in graphic design and multimedia arts
- Excellent communication skills
- Experience in proof reading and content creation
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