Social Services Case Manager

Our Organization: 

Welcome to Arkos Health! We are a value-based healthcare company providing solutions for payors and providers by combining unique technology with in-home, virtual, and in-clinical care for patients. Backed by a robust technology platform, innovative software, and a light human touch, Arkos Health is committed to delivering advanced and accessible community-based services allowing our clients to live healthier, more independent lives. How do we do this? Arkos serves health plans and provider organizations by managing their highest-risk and highest-cost populations. Our goal is to be the most valued partner to health plans, service providers, and the community we collectively serve.   

How You’ll Make a Difference: 

We are seeking a bilingual (Spanish speaking) and dynamic individual to join our team! The position of Social Services Case Manager will provide support and social services to health plan members and their families in accordance with an appropriate plan of care. The Social Services Case Manager provides in-home and telephonic assessment of needs, while continuing to develop, monitor, and evaluate care plans and progress, while facilitating interdisciplinary approaches to social needs.

Essential Duties and Responsibilities:

• Schedule and complete face to face visits with patients/families/caregivers.
• Complete assessment for social service needs to address barriers to health care.
• Assist and provide resources, information, and referrals to support the care plans.
• Participate in interdisciplinary team (ICT) meeting to establish, review, and revise the patient care plan.
• Maintain electronic medical records.
• Support patient, family, and caregivers with cultural and spiritual sensitivity.
• Provide holistic, family-centered care across treatment settings to improve the quality of life.
• Provide supervision and guidance to the member support specialist team.
• This person will travel to patients home in the valley up to 50% of the time.

Qualifications and Skills:

• Degree in Social services or related field/ or equivalent experience
• Maintain ongoing Social services training to stay abreast of changes in the community and educational resources for members
• Current BLS/CPR certification required
• Must have valid driver license and appropriate liability insurance
• Current TB test and maintain a negative test annually required
• Hep B vax/titer proof (Company does offer/or may sign a declination) required
• Current flu shot (or sign waiver/follow mask policy) required
• In-depth knowledge of health care services and other medical terminology is required
• Bilingual in Spanish is required

Benefits:

• Employer-paid Medical premiums at no cost to you
• Employer-paid Dental premiums at no cost to you
• Employer-paid Vision premiums at no cost to you
• Employer-paid Short-Term Disability premiums at no cost to you
• Employer-paid Life Insurance premiums at no cost to you
• Employer matching 401(k)
• 15 days annual combined sick/vacation and 9 days of holiday during your first year
• Your Birthday off!

Must complete our Culture Index Survey. Take the assessment at https://go.cultureindex.com/s/bg3VS0H2kF.   This is not a pass/fail test and does not measure intelligence. 

Arkos Health EEO Statement: 

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. 

Arkos Health is a drug-free workplace. All job applicants selected for employment are required to submit to a pre-employment drug test and background check. 

Arkos Health participates in E-Verify to confirm eligibility to work in the United States. To view the details on this program, visit our career page at Careers – Arkos Health