Social Services Case Manager – LMSW

Our Organization:  

Welcome to Arkos Health! We are a value-based healthcare company providing solutions for payors and providers by combining unique technology with in-home, virtual, and in-clinical care for patients. Backed by a robust technology platform, innovative software, and a light human touch, Arkos Health is committed to delivering advanced and accessible community-based services allowing our clients to live healthier, more independent lives. How do we do this? Arkos serves health plans and provider organizations by managing their highest-risk and highest-cost populations. Our goal is to be the most valued partner to health plans, service providers, and the community we collectively serve.  

How You’ll Make a Difference: 

Arkos Health is seeking a Licensed Social Worker/Case Manager. The position of Licensed Social Worker/Case Manager will report to the Director of Social Work. Provides support regarding social determinates of health to plan members and their families. The Social Services Case Manager provides in-home and telephonic assessment of needs, while continuing to develop, monitor, and evaluate progress, while facilitating interdisciplinary approaches to social needs.

Essential Duties and Responsibilities: 

• Schedule and complete face to face visits with patients/families/caregivers
• Assist and provide resources, information, and referrals to support the care plans
• Maintain electronic medical records
• Provide holistic, family-centered care across treatment settings to improve the quality of life
• Provide ongoing departmental education, in-service training through regular chart audits and monthly metrics
• Develop effective working and collaborative relationships with inpatient and outpatient medical services such as hospital social workers and other available community resources, agencies, and services
• Support the development and implementation of in-depth SSCM training programs, for ongoing education and development
• Maintain Quality Improvement Program; Monitor survey results and follow up required to maintain high quality services
• Collaborate with interdisciplinary teams for advisement and creative problem-solving for social needs for high-needs members
• Conduct in-depth case staffing and support SSCM team through offered guidance and expertise
• Conduct Biopsychosocial assessments and utilize that information to provide higher-level case management and care
• Participate in educational opportunities, read professional publications, maintain personal networks and participate in professional organizations in order to best serve the patient and their support networks
• Support patient, family, and caregivers with cultural and spiritual sensitivity
• Participate in interdisciplinary team (ICT) meeting to establish, review, and revise the patient care plan
• Complete assessment for social service needs to address barriers to health care

Qualifications and Skills: 

• Must have Master’s level of Education
• Current BLS/CPR certification required
• Arizona Fingerprint Clearance Card required
• Current flu shot (or sign waiver/follow mask policy) required
• Hep B vax/titer proof (Company does offer/or may sign a declination) required
• Current TB test and maintain a negative test annually required
• Current active, in good standing AZ license, or in the process of obtaining

Benefits: 

• Employer-paid Medical premiums at no cost to you
• Employer-paid Dental premiums at no cost to you
• Employer-paid Vision premiums at no cost to you
• Employer-paid Short-Term Disability premiums at no cost to you
• Employer-paid Life Insurance premiums at no cost to you
• Employer matching 401(k)
• 15 days annual combined sick/vacation and 9 days of holiday during your first year
• Your Birthday off!

Must complete our Culture Index Survey. Take the assessment at https://go.cultureindex.com/s/bg3VS0H2kF.   This is not a pass/fail test and does not measure intelligence.  

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.  

Arkos Health is a drug-free workplace. All job applicants selected for employment are required to submit to a pre-employment drug test and background check.  

Arkos Health participates in E-Verify to confirm eligibility to work in the United States. To view the details on this program, visit our career page at Careers – Arkos Health