Solutions Architect

A core member of the Technical Presales Team at BMIT, the Solutions Architect adds value to BMIT by assisting the Commercial Team to develop and grow the Company’s business through technical sales excellence and relationship excellence practices with customers and prospects.

More specifically, the Solutions Architect supports the Commercial Team in any pre-sales engagements with customers to help drive sales opportunities towards timely closure, through sound articulation of the value of a proposed solution, consistent follow-up and engagement in proof-of-concepts.

Responsibilities:

In order to successfully fulfill these responsibilities, the Solutions Architect needs to:

1. possess and maintain a sound understanding of the technical solutions offered by BMIT and its partners/vendors and be able to apply such knowledge to develop winning value propositions that effectively align such technologies to customers’ overall strategies and needs.
2. use effective planning and communication techniques to elicit and understand customer requirements.
3. design technically feasible solutions that match customers’ scenarios and align with industry standards and best practices and develop and deliver client-facing presentations, proposals, and documentation that provide strong value articulation of a proposed solution.
4. define statements-of-works and collaborate with internal teams and external suppliers to ensure timely delivery of services and support to customers, in line with the customers’ expectations and committed SLAs.
5. report on the status of sales opportunities, POCs, implementation projects and support engagements as required, escalating potential issues to the attention of management in a timely manner.
6. build positive relationships and act as a trusted advisor to customers by ensuring predictable and consistent interactions and providing guidance and recommendations on architecture, technologies and best practices.

The Solutions Architect is also expected to develop an understanding of BMIT’s complementary service offerings and keep abreast with the latest trends within the technology sector.

Experience / Qualifications:

• Ideally have tertiary level qualification in IT, Engineering or technology-related subject;
• Have at least 5 years’ work experience in the technology sector and within a commercial context;
• Demonstrate sound knowledge of key technologies and platforms such as HPE, AWS, Microsoft Azure, VMware and/or Cisco to be able to design technically feasible solutions in line with customer requirements;
• Be proficient articulating solutions based on the Microsoft M365 suite of services to help customers adopting a Digital Workplace environment;
• Excellent communication and presentation skills, with the ability to articulate complex concepts to technical and non-technical stakeholders;
• Ability to work collaboratively in cross-functional teams and manage multiple projects simultaneously;
• Have strong prioritization skills to ensure achievement of yearly objectives;
• Act with integrity and honesty, knowing how to commit and deliver on promises