About Modus
Modus is a holistic venture platform that invests in people first and provides entrepreneurs with more than just the financial capital needed to succeed. By combining operational, institutional, and financial capital, we provide a foundation for the development of innovation ecosystems by building and supporting startups in MENA and other emerging innovation markets.
About the role
As an IT/DevOps Administrator at Modus, you will play a critical role in managing and maintaining our IT infrastructure, ensuring smooth and efficient operations. Your primary responsibilities will include advanced administration of Google Workspace, endpoint management, asset tracking, and basic cloud administration. The ideal candidate will have a solid background in IT support and DevOps practices, with excellent communication skills.
Key Responsibilities:
- Google Workspace Administration:
- Perform advanced administration tasks within Google Workspace.
- Manage user accounts, groups, and organizational units.
- Implement and enforce security policies.
- Troubleshoot and resolve issues related to Google Workspace services.
- Endpoint Management:
- Oversee the deployment, configuration, and management of endpoint devices.
- Utilize HexNode for efficient endpoint management (experience with HexNode is a plus).
- Ensure endpoint security and compliance with company policies.
- Asset Tracking and Management:
- Maintain accurate records of IT assets, including hardware and software.
- Track the asset lifecycle from procurement to disposal.
- Ensure proper documentation and reporting of asset status.
- Cloud Administration:
- Provide basic administration and support for cloud services, particularly Google Cloud Platform (GCP) and Digital Ocean.
- Assist with cloud resource provisioning and management.
- Monitor the cloud infrastructure and respond to incidents as needed.
- General IT Support:
- Provide technical support to end-users, resolving hardware, software, and network issues.
- Assist with the implementation and maintenance of IT infrastructure.
- Collaborate with team members to develop and improve IT processes and practices.
Qualifications:
- Fluent in English, with excellent written and verbal communication skills.
- Proven experience in advanced Google Workspace administration.
- Solid understanding and hands-on experience with endpoint management, with HexNode experience being a plus.
- Proficient in asset tracking and management.
- Basic understanding of cloud administration, specifically with GCP and Digital Ocean.
- Strong problem-solving skills and attention to detail.
- Ability to work independently and as part of a team.
- Relevant certifications (e.g., Google Workspace Administrator, HexNode Certification) are a plus.
Additional Information
What we offer:
- You will work with a partially remote team of different nationalities on products in multiple industries, different countries and at various stages
- Awesome working environment
- Unlimited annual leave policy
- Annual bonus based on meeting certain milestones
- Access to the Modus Capital Development Program – an annual professional development budget focused on your continuous learning and growth
- Work from home policy
- Medical insurance
